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Re: How can Verizon send me the Recovery Box for the Galaxy Note 7?

Verizon Employee

I apologize for the experience, JOHHAM55. I am confident we will find a solution. You should receive a recovery box regardless if you did an exchange or not. I sent you a private message so I can further assist and ensure you get your box once and for all. I look forward to your reply.

AnthonyC_vzw

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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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