Group Text
castbrum
Enthusiast - Level 1

I'm sure these questions have been answered, but why can't I send a group text message without turning on mobile data when pics or vids are not being sent?  Why does it always confirm that the message was only "delivered to some"?

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Re: Group Text
vzw_customer_support
Customer Service Rep

Hi castbrum!

Great question! When sending group messages with delivery notification on, there are a few reasons why some aren't receiving. For example, if their phone is powered off, if they have a block on messaging, etc.

Have you noticed a pattern with the same users not receiving messages? Please advise of anything you've noticed. Let's get to the bottom of this!

ChristinaB_VZW
VZW Support
Follow us on Twitter @VZWSupport

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