michaeljtimko wrote:
With the changes in how we purchase equipment from Verizon, I would think they should no longer have the right to decide what features are included or not included.
You said it right there....buy from Verizon.
That's shouldn't matter.
If you buy the Verizon branded phone directly from Samsung off the Samsung website, you still don't have the feature.
If Verizon was subsidizing the cost of the phone on a 2 year contract then I would agree that they have the right to push their crapware and eliminate features, but as I said that's not true anymore.
I just filed and FCC complaint.
michaeljtimko wrote:
With the changes in how we purchase equipment from Verizon, I would think they should no longer have the right to decide what features are included or not included.
Of course Verizon has the right to decide what it is willing to sell. If they are unwilling to sell the phone as Samsung has designed it, they can ASK Samsung to provide a device they are willing to sell. Whether or not Samsung capitulates is completely up to Samsung. The fact Samsung has no backbone to only offer the phone with the features they see fit allows Verizon to do what they are doing. Verizon can sell what they want. If Samsung is willing to change the device as Verizon wants it, this will continue. You should be complaining to Samsung, not Verizon. If Samsung stood their ground, Verizon would sell it as is or go without.
michaeljtimko wrote:
That's shouldn't matter.
If you buy the Verizon branded phone directly from Samsung off the Samsung website, you still don't have the feature.
That is because Samsung CANNOT sell a device with the Verizon name on it WITHOUT Verizon's permission. If the phone has features on it which Verizon doesn't want, they can't sell it.
The converse is ALSO true. Verizon cannot sell a device with Samsung's name on it without Samsung's approval. The fact the device does not have the feature you want just means Verizon is selling it with Samsung's approval.
Of course, I am sure Samsung believes Verizon will approve Samsung Pay.
The BBB is likely not the right avenue, although you would likely receive a response in 6 months, by which time VZW should be done evaluating. I've read a majority of the posts here, and most seem to say that they believe VZW has the right to block or inhibit applications or features because they have the VZW logo on it. This isn't exactly the case, and when Samsung Pay is officially launched on Sep 28th, I suspect VZW will make a statement on their support or lack of support for it.
Blocking applications and network access to Samsung Pay may be a violation of Net Neutrality Laws, and when Samsung Pay officially launches on the 28th, and it's not available to you - the consumer - File a complaint with the FCC-
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