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90% of the time I DO NOT have 4G lte even though I live in an area with dense 4G coverage. Which is ridiculous considering the fact that this phone is supposed to be top of the line. I have tried everything from a new sim card, a new phone and doing factory resets on the phones. I set it next to my wife's iPhone and she has full 4G and I will have no service at all. This is obviously a problem with the note 3 because every person I know with a note 3 has the same issue. I am beyond frustrated and contacted t mobile about switching over today.
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Same here, wife has S4 with full bars where i get nothing. In school, other verizon users get 4g, i don't even get cell coverage (dropped/missed calls)
but if i step outside, I am fine (after a few min)
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To call the reception horrible would imply there was some reception. Mostly I see, no mobile network. That's non existent reception
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Let's look further into this Scythe0925! Did this begin after anything specific happened? Try powering the phone off and removing/inserting the sim here http://vz.to/1l2WBv1 test and share. Thank you.
TominqueBo_VZW
Follow us on Twitter @VZWSupport
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I have the exact same issue as Scythe0925, my wife has a Iphone 4 and gets perfect reception, mean while i have to search around the house to find 1 sliver of a bar to maybe get a text out or a phone call, my old iphone before updating had not issues with reception what so ever in the same house ect... I have tried to powering down and removing sims card and seems to be no change at all. 1 second 4 g will flash up then like a light switch NO reception, then flickers to 1 little sliver of reception 1x and then nothing.. this happens sitting in the exact same spot in a matter of mins. But the majority of the time it has zero reception and is very frustrating when you pay $600 for a phone and cant even use it.... I need something to change because I pay a lot of money to you guys a month for this phone and am getting a 1/4 of my service in which I pay for, I miss important work phone calls, emergency calls etc.... its not reliable what so ever and this has been a on going issue with a lot of Samsung Note 3 users since release day!
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Tried all of that, No change. Last night we were in walmart, I had nothing, she has full 4g. We get in the car, head across the street. I get 3g, she still is at 4g. 3-5 min later, I get 4g back.
Sitting in class today. Iphone 5s on Verizon, full signal.
Me, no signal at all (including cellular).
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i get this alot, the 1x connection....
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Let's explore options to resolve this reception issue MyNote3Problems! What is your ZIP code? Do you have reception issues in a particular location (home/office/school)?
AntonioC_VZW
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59425. in my house this phone is terrible, my old phone and wifes phone are solid reception. otherwise anytime I go in a building of any sort it is hit or miss on reception. this phone spends alot of time in 1x recp when every phone around me is in 4g
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I've been through that over and over Antonio.... noting you can do will fix the Note 3.
I have given up and will switch phones as soon as your support team can make it happen.