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Cannot purchase a ringtone from the Verizon Tone App

casterp
Member

I just purchased a Note 10 and downloaded the Verizon Tone app.  Clicked on the ringtone I wanted to purchase, confirmed yes to purchase and I get an error code 20110 that the purchase could not be completed.  I've tried this with several different ringtones and cannot purchase any.  Any ideas?  Who should I contact?  

 

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Re: Cannot purchase a ringtone from the Verizon Tone App

tikibar1
Sr. Leader

Rather than purchasing ringtones, why not just use any .mp3 file that you have as a ringtone (place the file in the Ringtones folder in the phone's internal memory) or get free ringtones from Zedge

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Re: Cannot purchase a ringtone from the Verizon Tone App

PamC1
Member

Thank you.

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