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Can't make or receive phone calls
pdxrhett
Newbie

I just recently had my charging port replaced, and now I can't make or receive calls. I haven't changed any settings--and the phone never turned on while at the repair shop. How do I fix this?

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Re: Can't make or receive phone calls
pdxrhett
Newbie

i have 4g, can browse the internet, etc but i can't make a phone call. what the eff. this is ridiculous. i bought it used--no warranty. verizon, thanks for this garbage update.

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Re: Can't make or receive phone calls
vzw_customer_support
Customer Support

pdxrhett,

We want you to be able to use fully use your device. Let's check out this issue with making and receiving calls. Have you done a master reset on your device? http://vz.to/1j0wJR7

LindseyT_VZW

Follow us on Twitter @VZWSupport

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