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Android 9.0 update apps not working over wifi

Member

Since updating my note 9 with the new pie 9 update I can no longer use most of my apps over wifi I have to turn it off to get them to work. The game mode is no longer available and I can't seem to find how to fix this problem. I have tried everything i can think off and nothing has worked. Any help would be appreciated.

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Re: Android 9.0 update apps not working over wifi

Leader

contact the developer for the apps.

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Re: Android 9.0 update apps not working over wifi

Community Manager
Community Manager

ps81, we want to make sure all of your apps work for you. Which ones are you having trouble with?

LauraL_VZW

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Re: Android 9.0 update apps not working over wifi

Member

As of now these are the apps that haven't worked with wifi on. There may be more but these are the ones I have noticed cause I use the most.

Board King
Best Fiends
Gallery: color book decor
Pen up
Cricut
My Chart
Taco John's
Disney Emoji Blitz

Haven't had problems with any of my tv station apps or movie apps. Most seem to be the games. 

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Re: Android 9.0 update apps not working over wifi

Community Manager
Community Manager

ps81 - are you able to use those apps over our network?

 

StephannieP_VZW

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Re: Android 9.0 update apps not working over wifi

Member

It depends where I am at. When at home were I would use my wifi it doesn't always work. We have an older home so it varies I how strong service is. Most the time I have only one bar and some of the apps won't load or take forever to do so or restart. No one else in the house is having problems with the wifi working as far as they know.

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Re: Android 9.0 update apps not working over wifi

Community Manager
Community Manager

Please go ahead and use the following link for steps on resetting your network settings: https://www.verizonwireless.com/support/knowledge-base-218978/. Then add your Wi-Fi network again and test out your apps.  AnnaG_VZW

Re: Android 9.0 update apps not working over wifi

Member

I was having the exact same problem after the recent update and this solved my problem.

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