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switching prepaid unlimited plan from current device (gusto) to a iphone4 without losing current paid minutes

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I currently have my samsung gusto on the unlimited plan, that i just refilled last week. But i just purchased an iphone 4. I would like to transfer my number and current minutes to this new phone. but when i try to do it i am told that i will forfeit any unused bonus in account. Does that mean I will lose what is left of my current prepaid month? Even though it is the same plan needed for a smartphone, just has a different name?

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Re: switching prepaid unlimited plan from current device (gusto) to a iphone4 without losing current paid minutes

Expert

A prepaid basic phone plan is not compatible with a smartphone like the iPhone 4. You will be required to switch to one of the available prepaid smartphone plans to activate the iPhone 4. You should also call the prepaid customer service number and verify if they can transfer any remaining balance from your current account to the new plan.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: switching prepaid unlimited plan from current device (gusto) to a iphone4 without losing current paid minutes

Expert

A prepaid basic phone plan is not compatible with a smartphone like the iPhone 4. You will be required to switch to one of the available prepaid smartphone plans to activate the iPhone 4. You should also call the prepaid customer service number and verify if they can transfer any remaining balance from your current account to the new plan.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

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Re: switching prepaid unlimited plan from current device (gusto) to a iphone4 without losing current paid minutes

so, do you get to still use the current plan for the remaining time of the prepaid month if you order a new phone online and pay the additional $45 for the allset plan?

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