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Switching prepaid plans

Member

I just upgraded my plan mid cycle to the 8gb. When i sign on it says i still have the 3gb plan. How long will switch take?

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Re: Switching prepaid plans

Sr. Leader

Did you actually select ‘change plan’ ?  Rather than just adding funds for the larger plan.  The switch would be immediate as soon as you select to change plan and funds required right away to continue service.

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Re: Switching prepaid plans

Verizon Employee

I'm sorry to hear that your plan change is not showing on your account, mdh23385. Our goal is for you to be on the right plan and let's work on this together. To clarify, do you see the incorrect plan when you log in to My Verizon? Also, I sent you a Private Message so we can continue to work on this together.

GersonG_VZW    

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_button under my response. This ensures others can benefit from our conversation. Thank in advance for your help with this!!

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