Switched from postpaid to prepaid
TBEVO
Newbie

Just switched from postpaid to prepaid yesterday, the MYVERIZON account is still showing all my old plan information and nothing to do with prepaid? After 2 hours on the phone yesterday this is getting frustrating. How long does it take for the information to update?

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Re: Switched from postpaid to prepaid
Deano61
Newbie

I have no answer for your question, but I just did the opposite, went from pre to post paid.  It seemed like a better deal to me, but I wonder if you would mind me asking why you went back to pre?  I use a hotspot and I was told on prepay it has a 600k data speed limit, which is no good.  Post got me full speed, ( supposedly, though it is nowhere full speed ) and unlimited data.

 

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Great question, TBEVO. In his can take up to 48 hours. Re: Switched from postpaid to prepaid
vzw_customer_support
Customer Service Rep
AnthonyM_VZW
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