Re: Slow LTE Data on prepaid
Snow0000
Newbie
 
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Re: Slow LTE Data on prepaid
Jaylee5064
Enthusiast - Level 1

I've had Verizon prepaid plan for 5+ years and the quality of service has significantly declined. I too will be making the switch to AT&T! I dont believe in contracts. btw im using a brand new Samsung Note 10+ 5G Verizon phone.

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Re: Slow LTE Data on prepaid
vzw_customer_support
Customer Service Rep

We'd hate to see you leave, Jaylee5064! Having service you can rely on is crucial. We definitely want to look into this with you. To assist getting to the bottom of this, what specific issues are you having with your service? Is it speed trouble, phone calls not going through or being received, text messages not sending, or receiving? Any details you can provide would be very helpful. Also, have you attempted any troubleshooting on your own? We don't want you to repeat any steps you may have already done. 

 

MeganS_VZW

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