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I have more than one question. I have looked and looked online for a user's manual or smartphones for dummies. Neither search can answer my questions because all results are device specific. The Verizon site does not even include the J1 as a device, just the J3. I just bought and received this phone yesterday. I have a Prepaid account for years and a couple contract accounts before that, so a long time subscriber. But an old one. And, apparently, stupid.
Where is a real device specific user guide which will direct me screen by screen how to do something.
My contacts list is on Verizon backup asst, my phone says it 100% synched, but no contacts on the device.
The screen dims too soon. Stupid takes longer than 7 seconds. User manual says choose settings. There is nothing marked settings except for a specific thing. No settings for the actual phone.
I don't even know how to make or answer a call.
Don't even ask about apps. I have no idea.
But I am a retired paralegal. I can read and understand. I just cannot find anything to read that is device specific. I bought the cheap phone because of this specific problem - I hoped it would be simple with no add ons. And I don't even know if it is!!
Judy
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Don't be so hard on yourself. You've got this! Look on the right side of this page under the heading Related Content. There is a video called : How to Use Easy Mode on Your Samsung Galaxy J1. Easy mode sounds like what you need to start off with.
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You can access support online
LInk to site. Samsung Galaxy J1