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Prepaid expiration question

Groen28
Member

Hello,

My current prepaid plan expires on June 13th 2015, if I were to refill the balance, do I have to do it on the 13th or a day before it expires (12th) to keep my current balance.  I have over $100 balance in my account and would rather not lose it.

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Re: Prepaid expiration question

Community Manager
Community Manager
Awesome question Groen28! The last thing that we want is for you to not have service. While I suggest being proactive and refilling your balance, to properly discuss your account specific options you can call our prepaid dept directly at 888-294-6804.
ArnettH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Highlighted

Re: Prepaid expiration question

Community Manager
Community Manager
Awesome question Groen28! The last thing that we want is for you to not have service. While I suggest being proactive and refilling your balance, to properly discuss your account specific options you can call our prepaid dept directly at 888-294-6804.
ArnettH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

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