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Poor Prepaid Reception

DiAria
Member

I recently switched over to Verizon Prepaid from At&t. I'm sad to say that I'm a bit disappointed because the main reason I chose them was because of their "great" coverage. But I only get 1 bar most of the time. I live in area code 55113, and have checked the coverage map, it seemed to be well covered. I did a field test and the Rx AGC0 read -95 dBm. I tried resetting my network multiple times, and it didn't seem to help. Is there a way I can improve my signal?

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Re: Poor Prepaid Reception

Community Manager
Community Manager

We want you to have top-notch service. It is important to determine the right direction for troubleshooting. Does your device get good service in some locations or do you have trouble everywhere? 

 

NoahS_VZW

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Re: Poor Prepaid Reception

mama23dogs
Sr. Leader

I have -116\119 (per photo) at home and 1 bar and have no problem with calls, text or data.   Video even streams w/o buffer. 

 

3A7AF19C-522D-4A51-B564-5EF9325268F4.jpeg

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