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Keeping same Number

NashVOLcat
Member

I have been using prepaid for about a year now and I broke my samsung phone so I stopped by walmart and picked up an LG phone.

My question is can I keep my same number and can the minutes I just purchased on my old phone be transfered to my new one?

I have searched forums but didn't find much help.

Will I need to call customer service to do this?

Thanks

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Re: Keeping same Number

Minniehaha
Sr. Member

Yes to both questions, you will have to call customer service at 1-888-294-6804 and they will transfer your number to the new phone and also the minutes. Be sure to mention to the customer service Rep. that you want the minutes transferred over to the new phone.

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Re: Keeping same Number

Minniehaha
Sr. Member

Yes to both questions, you will have to call customer service at 1-888-294-6804 and they will transfer your number to the new phone and also the minutes. Be sure to mention to the customer service Rep. that you want the minutes transferred over to the new phone.

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Re: Keeping same Number

zsalesrep
Member

@Nash

 

Feel free to go into your local verizon wireless store and have the sales rep activate the phone for you.  The balance will automatically transfer and you'll have the same number!

 

 

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