How do I locate stolen prepaid Samsung Galaxy J3
avterrell
Newbie

I had a Samsung Galaxy J3 that was stolen so I suspended the service. It's a prepaid phone. Is there any way I'd be able to locate it from another device? Would I need to get service turned back on to do that?

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Re: How do I locate stolen prepaid Samsung Galaxy J3
Ann154
Community Leader
Community Leader

Be ready to find a lost Android device - Pixel Phone Help

This works for all Android devices.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: How do I locate stolen prepaid Samsung Galaxy J3
Ann154
Community Leader
Community Leader

Be ready to find a lost Android device - Pixel Phone Help

This works for all Android devices.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: How do I locate stolen prepaid Samsung Galaxy J3
vzw_customer_support
Customer Service Rep

We hope you are able to locate your stolen device. There is no direct way for us to track your device. You can try using your devices services to see if you can track it. You can try using your Android Device Manager online. Let us know if you have any other questions.

 

JavierMD_VZW

Follow us on Twitter @VZWSupport
If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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