Do I have to pay for another plan when switching devices?

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I just renewed my 75 dollar, 10 gb prepaid plan on my samsing j3 6, and I want to switch to an iPhone 6 plus, but I will have to switch to a 60 dollar, 10 gb prepaid plan on the iPhone. am I paying for that plan too, it will the plan just be moved, because I just renewed a few days ago and I'm short on cash this month

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Re: Do I have to pay for another plan when switching devices?

Community Manager
Community Manager

Alexm.eckhoff, I want to make sure that you have the device of your choice. I know this enhances the wireless experience. As this is a prepaid account, I will have to direct you to our Pre-Pay department. Not to worry, as we can get you to the right place. Here are some detailed steps you can use to reach a Prepaid Agent. Please contact out to Prepaid Customer Service (888-294-6804).

VeronicaM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Do I have to pay for another plan when switching devices?

Community Manager
Community Manager

Alexm.eckhoff, I want to make sure that you have the device of your choice. I know this enhances the wireless experience. As this is a prepaid account, I will have to direct you to our Pre-Pay department. Not to worry, as we can get you to the right place. Here are some detailed steps you can use to reach a Prepaid Agent. Please contact out to Prepaid Customer Service (888-294-6804).

VeronicaM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

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