Re: LG V40 thinq received photos won't save to vz media even though it says "saved"
vzw_customer_support
Customer Service Rep

That is defintiely odd, acraftylady2. Have you been able to test out another web browser to see if this was just an issue with the web broswer you were currently using?

EllisandraC_VZW

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Re: LG V40 thinq received photos won't save to vz media even though it says "saved"
acraftylady2
Specialist - Level 2

Don't really use another web browser as I save all my favorites in dolphin browser and use their back up system for favorites.  Will try Chrome or edge and see what happens when I have time. 

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Re: LG V40 thinq received photos won't save to vz media even though it says "saved"
vzw_customer_support
Customer Service Rep

Thank you for confirming that for us. We want to ensure you are able to use all of the features on your device properly. Please keep us updated. If you continue having troubles, we will be here for you.

 

*Robert

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