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Forced connection to network extender

Wabarnwell
Member

I'm still forced to have garbage service because my note 8 keeps forcing me to connect to a neighbor Network extender.  I'm in a office complex so I have no clue who owns it, let alone am I going to walk around trying to find it.  I can't fathom why Verizon forces you to use an extender if one is in range and not give you an option to disconnect.  Breach of contract law suit?

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Re: Forced connection to network extender

jav6
Sr. Member

Are you verifying you are connected to a Network Extender by dialing #48?  What if you open a browser and go to whatsmyip.org?  If it's a 4G extender it might show the IP you are entering the Internet from which could help identify the service provider the extender user is using.  A mobile tool like Net Analyzer might also identify the IP the extender is using for internet access by doing a trace(route).

...Just another VZW customer...trying to offer some assistance...
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