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4G LTE Network Extender throttles Spectrum download speed

NSGYMD
Member

My Spectrum modem/router download speed is approximately 500 mbps.  When I connect the 4G LTE Network Extender, the download speed drops to 50 mbps (upload speed is unchanged).  This phenomenon occurs with both Spectrum and Araknis modems.  I enabled IP Sec Pass Through and PPTP Pass Through on the router with the same result.

Does anyone have a recommendation?

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Re: 4G LTE Network Extender throttles Spectrum download speed

mama23dogs
Sr. Leader

Yeah, unplug the extender and use WiFi calling. 

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Re: 4G LTE Network Extender throttles Spectrum download speed

Community Manager
Community Manager

I am also someone who keeps a close eye on my internet connection while at home, NSGYMD. I would be concerned if this was happening with my home connection as well. I would encourage you to contact Spectrum for assistance in changes with your connection. However, I do want to make sure that your Network Extender is working when connected to your home network. Have you been experiencing any issues with your Network Extender? JosephE_VZW

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