Is this occurring on your billing cycle date or the first few days of a new billing cycle?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
no this is happening now, my billing cycle end date isnt until 12/6/17. this has never happened. keep getting We are unable to process your request at this time. Please try again later.
I am having the same proble. I have talked to Verizon chat 3 times and keep getting the same respons. It will be fixed in an hour or so.
Being able to track your data is essential, Jenn.Chambers. What browser are you using to check? On your phone, are you able to see the data use via the My Verizon application?
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!