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website and e-mails disagree....who to believe??

Member

On the website it says I have plenty of data left. But I am getting 3-mails saying I have only 25% left for 29 days!!

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Re: website and e-mails disagree....who to believe??

Sr. Member

make sure email show right account number it might be the issue.

maybe someone else is using your email by mistake .

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Re: website and e-mails disagree....who to believe??

Community Manager
Community Manager

GSKLINK Monitoring our data usage is very important. I want to make sure that our email notifications and your My Verizon page reflect the same information. Can you please tell me when did this begin? How much remaining gigabytes do your email and you My Verizon page show? Please keep in mind that you can always check your data usage by dialing #3282.
Check out our "Tools for Monitoring Usage" page http://vz.to/2vslzyg for additional information.

 

 

EvelynR_VZW

 

Follow us on Twitter @VZWSupport if my response answered your question please click the “Correct Answer” button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this.

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