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unknown data usage

mackdaddy59
Novice

I keep getting an alert that I have used up 75 % of my data before months end. I was wondering how when I don' t use my phone that much. Is there something running I don't know about and how do I turn this off. We rarely use the phone during the month except to play games and maybe 3 phone calls a month. Can someone explain what might be happening?

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Re: unknown data usage

Community Manager
Community Manager

mackdaddy59, Let's figure out what is using up your data. If you are only using 75% of your data every cycle, it sounds like you have the right data plan for your needs. Here are some helpful links to see how the data is used (login to this first one to see your  own data usage information) http://spr.ly/6589BUQvR http://spr.ly/6580BUQvr

JoelR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: unknown data usage

Community Manager
Community Manager

mackdaddy59, Let's figure out what is using up your data. If you are only using 75% of your data every cycle, it sounds like you have the right data plan for your needs. Here are some helpful links to see how the data is used (login to this first one to see your  own data usage information) http://spr.ly/6589BUQvR http://spr.ly/6580BUQvr

JoelR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

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