Highlighted

transcript copy

nadine802
Member

I was quoted the same price by 2 different verizon rep's now my bill has arrived and it is WAY more.... 

When I called I was told there is no trancript of my chat order!!! I find that hard to believe. They even said that cannot even identify the employee who entered my order?!?!?! 

0 Likes

Re: transcript copy

Community Manager
Community Manager

We always want to make sure you get accurate information about your bill and plan. Let's look into this together. Please respond to the Private Message I have sent you. 

DerekR_VZW

0 Likes

Re: transcript copy

bearone21
Leader

you needed to click on the + to get the transcript emailed to you.

0 Likes