Highlighted

text message retrieval

lisak1012
Member

how can i find my text messages on my verizon

0 Likes

Re: text message retrieval

Community Manager
Community Manager

It is very important you are able to review your text message information, and we'll be more than happy to help, lisak1012. We have some questions to better assist. What information about the text messages are you looking to obtain? DavidR_VZW

0 Likes

Re: text message retrieval

jav6
Sr. Member

The My Verizon mobile app does not provide info on our text messages.  You have to use your messaging app or if using Message+ and have Integrated Messaging active on your line, you can use the My Verizon website to access text messaging.  You have to log in using the login profile associated with the line you want to see/use text messaging on.  You can use the web access or download a Win10 desktop app for text messaging.  Agents might say the desktop app is not compatible with Win10 or is being removed, but that is not the case yet. There have been ongoing sync'ing issues with devices using Integrated Messaging that might cause problems seeing all the text messages.

...Just another VZW customer...trying to offer some assistance...
0 Likes