safety mode

davidbishop
Member

I enabled safety mode as I am almost out of data, but i cannot send or receive text messages away from home.  I disabled it but the problem still exists.  How do I send/receive text messages remotely?

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Re: safety mode

Weth
Sr. Leader

Safety mode does not stop text messages.  Do you still have data turned on in your phone?   Did you reboot the Phone?

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Re: safety mode

Verizon Employee

It's important to us that you have the ability to send messages to your family, davidbishop and we appreciate all of the details.

Just for clarification, what is the make/model of the phone? Besides safety mode were any other changes (app/software update) made to the phone recently? We recommend that you begin by power cycling the device and please reach back out to us with a few more details at your earliest convenience.

SteveR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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