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"Verizon Digital Chat" charge

Member

I just noticed a $29 charge on my credit card bill, the one Verizon uses to collect their money each month, for "Verizon digital chat." The only thing I can think of that it could be is when I got frustrated being on hold for over 30 minutes trying to get an answer about a billing question, and I logged into My Verizon and chatted with someone there. Does that REALLY cost $29???

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