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protection plan billing

Member

does my protection program bill get added into my phone bill or are they going to come in different mail?

i just paid my first phone bill with the activation fee but it didnt mention the esecuritel charge. i logged on to esecuritel and it says it was paid on the 2nd but i have no record of it on my bank account. i was just wondering how it works exactly so i know what to expect next month.

thank you! Smiley Happy

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Re: protection plan billing

Sr. Leader

Is this some protection you bought 3rd party (not Asurion/Verizon) and did you buy from a corporate store or 3rd party "authorized" retailer?

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Re: protection plan billing

Member

I actually got it through Verizon when the same day I got my phone and started my plan.

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Re: protection plan billing

Sr. Leader

The protection charge should be added to the bill if it was a Verizon corporate store and Asurion.  I have never heard of Verizon selling esecuritel.

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Re: protection plan billing

Member

Well, I guess I can wait and see. If not I will call Verizon or esecuritiel sometime soon.

Thank you for your help 🙂

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Re: protection plan billing

Sr. Leader

Welcome Smiley Happy

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