Which phone model do you have?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Phone only has 4 GB of storage and most of that is probably for the OS. If you haven't already get a SD card and more any pics and music to that. not sure if you can move any apps to the SD card. I'd consider getting a more modern device with more storage. Also it's only 3G.