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Correct Answer!
my phone is not charging
DONPER0
Member
‎04-09-2017 11:57 AM

I have a 5S

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Correct Answer!
Re: my phone is not charging
Ann154
Expert
‎04-09-2017 01:50 PM

Is that an iPhone?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Correct Answer!
Re: my phone is not charging
vzw_customer_support
Customer Support
‎04-11-2017 12:01 PM

DONPER0, a phone with no charge will not give you the service that you need. Let's work together to ensure that this is resolved. Do you recall adding any new apps, games or software? Has there been any damage to the phone? Are you using the original charger?

LorenB_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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