my phone is not charging

Member

I have a 5S

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Re: my phone is not charging

Expert

Is that an iPhone?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: my phone is not charging

Customer Support

DONPER0, a phone with no charge will not give you the service that you need. Let's work together to ensure that this is resolved. Do you recall adding any new apps, games or software? Has there been any damage to the phone? Are you using the original charger?

LorenB_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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