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i still have not gotten the 200 credit for upgrading to the new iphone

jbissman
Member

i still have not gotten the 200 credit for upgrading to the new iphone. 

the did get my old iphone device returned at the end of october!  In the beginning of dec they told me i needed to wait six weeks.  it was the sixth week.

Which we now long have.

I sent an email in saying that the rebate wasn't submitted.  I

Why do we have to spend our life following up on billing issue with verizon when we pay a premium for your service....

starting to get more than frustrated

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Re: i still have not gotten the 200 credit for upgrading to the new iphone

Community Manager
Community Manager

jbissman,

We definitely want you to get the promotions you war eligible for. What the $200 credit for trading in a device? Please give a few more details, so we can make sure we are guiding you in the right direction.

SandyS_VZW
Follow us on Twitter @VZWSupport

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Re: i still have not gotten the 200 credit for upgrading to the new iphone

jbissman
Member

Yes, for trading in the device

On Fri, Jan 2, 2015 at 8:22 AM, Verizon Wireless Customer Support <

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Re: i still have not gotten the 200 credit for upgrading to the new iphone

Community Manager
Community Manager

Oh gotcha! Thanks for the information. You may check status at https://www.trade-in.vzw.com/status.php5#top . You may also contact the Trade-In team directly by clicking on, Contact Us.

Thank you,

LenaA_VZW
Follow us on Twitter @VZWSupport

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