ROBCHE60, I want to make sure you have the proper information needed to trade in your devices. Have you already processed the information regarding your trade-in? If you have, you should have been asked for an address as to where to send the return labels to get credit for your trade-in. If you have not done so, you can follow this link to start the process for your trade in. http://vz.to/1ODjJyr
MarkP_VZW
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