device

how do i tell if my device is off

 

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Re: device

rcschnoor
Sr. Leader

Normally by seeing if the screen lights up when you touch one of the buttons, fingerprint scanner, etc...

 

Of course, if the device is not working correctly such as the screen being broken, this may not work.

 

You could also try calling it to see if the screen lights up, the device rings or the device vibrates.

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Re: device

jav6
Sr. Member

What make/model device is it?  Is it in front of you?

...Just another VZW customer...trying to offer some assistance...
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