I would like to know why when I was asked about the Verizon edge program I declined it because I knew my bill would go up my 2 year contract was up I went in and said I wanted to renew my contract and stay with Verizon first bill came no issues second bill comes and there is a $25 difference and I got looking and Verizon is charging me for the edge plan which I never wanted
I'm so sorry for any miscommunication or confusion when getting your new device! This should be a great experience. No worries, I'll be able to figure this out for you. I'll be sending you a Direct Message so we can work together on a resolution for you.