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declined the edge plan nut being charged for it

cambam1969
Member

I would like to know why when I was asked about the Verizon edge program I declined it because I knew my bill would go up my 2 year contract was up I went in and said I wanted to renew my contract and stay with Verizon first bill came no issues second bill comes and there is a $25 difference and I got looking and Verizon is charging me for the edge plan which I never wanted

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Re: declined the edge plan nut being charged for it

Community Manager
Community Manager

Hi cambam1969!

I'm so sorry for any miscommunication or confusion when getting your new device! This should be a great experience. No worries, I'll be able to figure this out for you. I'll be sending you a Direct Message so we can work together on a resolution for you.

Thanks,

ChristinaB_VZW
Follow us on Twitter @VZWSupport

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