data

Member

Will I lose my bonus data if I drop to a smaller plan?

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Re: data

Sr. Leader

More information is needed to answer that question.  What plan are you on now?  What are the terms of the bonus data you have?  Was it a promo, limited time offer, conditional?  It may be tied to your current plan, and any change will cancel the promo giving you the bonus data.  It may not be ... we have no way of knowing that.

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Re: data

Community Manager
Community Manager

I know how important it is to have enough data, Boppy428. We certainly don't want you to lose your bonus data. SuzyQ brings up some important questions about your plan and the bonus data. Please share more details about your current plan and any promotions that were added so we can look into this further.

 

GersonG_VZW

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If my response answered your question please click the _Correct Answer_button under my response. This ensures others can benefit from our conversation. Thank in advance for your help with this!!

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