can't pay bill on website

mrJones42
Member

when I click "confirm" nothing happens.

when will this be fixed?

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Re: can't pay bill on website

foxblade
Member

I just relented and used the myverizon app.  I can confirm this is browser independent.  Internet Explorer 11, Firefox, Chrome, and Edge all have the same problem.

I can also confirm that the chat assistant is worthless when trying to report a website issue.

It is beyond reasonable to expect VerizonWireless to have a good form test program that includes testing critical functionality before subjecting customers to any new code.