Are the missing calls ones you didn't answer?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
PMLASKOW, I would be just as confused if only specific call logs were not appearing, so I am eager to figure this out. What platform are you referring to and how are you viewing this? (website, phone, app, etc.) If the issue is specific to the My Verizon website or app, then please specify where exactly it helped indicate that there were missing call logs. If you are reviewing it on the call log on your phone, what phone do you have? Are the missing call logs showing a trend of users? (iPhone users, landline calls, ones you did not answer, Android users)
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I was suddenly having the same problem and then realized that you have the option of showing ALL calls or only missed calls & somehow I had accidentally hit "missed." When you select "recent calls" then look at the top for a toggle between the two.