Without correct device for over a month

I have now been without the right phone for about a month, I accidentally ordered the wrong phone through asurion and I have been using it for the time I have been without the right device. I get calls every couple of days saying the device is still on back-order. The amount of time that my device has been on back order is absolutely ridiculous. Please someone get in touch with me on this problem.

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Re: Without correct device for over a month

Expert

This is an issue with the insurance company Asurion not Verizon Wireless.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Without correct device for over a month

Expert

This is an issue with the insurance company Asurion not Verizon Wireless.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

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