Why have I not recevied a box to trade in my device?

Member

Hi,

Someone help me with this? I filled out the trade in for my iPhone online and completed.... but nothing has been sent to my house to mail my iPhone to Verizon. This was over a week ago! Help......

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Re: Trade In Nothing received in Mail to Send out

Novice

Have you got the submission ID# yet? If you do, you can bring it to a local store to trade it in directly.

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Re: Trade In Nothing received in Mail to Send out

Community Manager
Community Manager

Hi Nbunny, I can understand the importance of getting some form of commincation related to your trade in request. I am here to help you with your trade in concern. I appreciate what Tradeintrick asked in order to help as well. Did you receive a confirmation email that you complted the form online? This should have come to you and if it did not come in your email inbox, please check your spam folders. Here's a link for more reference http://tiny.cc/qh3m5x . Let me know if you need any further assistance.
EdwinW_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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