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Re: Why does verizon service and network terrible now?

vzw_customer_support
Customer Support
‎11-07-2020 11:49 PM

kasp3rd, you can count on us to be here for you to help. For better assistance, please send us a Private Note. 

 

JoseL_VZW

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Correct Answer!

Re: Why does verizon service and network terrible now?

DMathews1
Novice
‎11-08-2020 02:49 AM

Kasp3rd-

Don't count on too much help.  I even corresponded repeatedly with an Executive Vice President of Verizon several times, and he/they still "dropped the ball" after making promises just like the Verizon workers at the lower levels.... it's rather pathetic.  And I've been with Verizon close to 20 years! (Their customer service "used to be" the best, but not anymore...)

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Correct Answer!

Re: Why does verizon service and network terrible now?

vzw_customer_support
Customer Support
‎11-08-2020 08:57 PM

What are your speeds currently like, DMathews? Would you be able to take a speedtest or two for us to see? - NicholasS_VZW

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