Janie11, we know that call history is something that you need to keep track of and are sorry to hear that you are experiencing this. Let's work to get to the bottom of this. Which make and model phone do you have? Are you connected to Wi-Fi when this happens? Do you recall adding any recent apps, games or software to the phone? LorenB_VZW
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!