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Why do I have problems with my sound?

Member

I have a galaxy 5s and have horrible  sound on both hand set and speaker.  What can I do to improve it?

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Re: Lousy sound.

Member

Thanks for your concern. I spoke with Maria in technical support today

and she solved my problem. It was caused by some apps I had installed

On Oct 28, 2015 7:31 PM, "Verizon Wireless Customer Support" <

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Re: Lousy sound.

Customer Support

renosome,

I use my phone for a lot of different things like watching videos and listening to music. When did this start happening? Is this happening with all applications and notifications? Please share some additional details.


ErinW_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Highlighted

Re: Lousy sound.

Member

Thanks for your concern. I spoke with Maria in technical support today

and she solved my problem. It was caused by some apps I had installed

On Oct 28, 2015 7:31 PM, "Verizon Wireless Customer Support" <

View solution in original post

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Re: Lousy sound.

Customer Support

Awesome, John! I'm glad to see that Maria was able to resolve the issue and all is good now. We also have great online support if you ever need assistance going forward: http://www.verizonwireless.com/support/galaxy-s-5/

Have a fabulous weekend!


AntonioC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!