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Why am I still getting charged after a suspension?

Greenfir
Member

We moved and still getting charged full amount after suspension. Can I get an early termination or pay a very minimal amount to early terminate? What do I do?

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Re: Moved to Europe

Community Manager
Community Manager

Greenfir, how exciting to have moved to Europe! While we would be sad to see you go, you do have the option to disconnect service by calling our Customer Service department. When out of the country, you can reach us using these instructions: http://vz.to/1nENKhi

Was there anyone in the states who wanted a new line without an activation fee who can take your account over? If so, check out these details:  http://vz.to/1cqOnrV

RuthW_VZW
Follow us on twitter @VZWSupport

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Re: Moved to Europe

Community Manager
Community Manager

Greenfir, how exciting to have moved to Europe! While we would be sad to see you go, you do have the option to disconnect service by calling our Customer Service department. When out of the country, you can reach us using these instructions: http://vz.to/1nENKhi

Was there anyone in the states who wanted a new line without an activation fee who can take your account over? If so, check out these details:  http://vz.to/1cqOnrV

RuthW_VZW
Follow us on twitter @VZWSupport

View solution in original post

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