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Why am I on a contract?

csaiz100
Member

I bought my new phone outright and picked the 5 g plan. All of a sudden I am on contract??????????? What gives???????????

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Re: Why am I on a contract?

Ann154
Expert

Did you purchase the phone at subsidized two year contract price option or the device installment agreement?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Why am I on a contract?

Community Manager
Community Manager

Understanding the details of your current plan is important. Can you please tell us what indication you received stating that you we're on a contract? Also, I'm curious how long ago did you purchase your new phone?

 

JoelD_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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