Why Are There Missing Messages On My Bill?

AJJSMUM123
Member

I have 2  devices on my plan why are some messages missing on my second device  on my bill?

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Re: Missing messages on my bill?

tikibar1
Sr. Leader

The bill only shows texts that go through VzW's servers.  For example, is that device an iPhone using iMessages?  If so, those go through Apple's servers and won't be on the VzW bill.  Using third-party text apps also won't be on the bill.

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Re: Missing messages on my bill?

tikibar1
Sr. Leader

The bill only shows texts that go through VzW's servers.  For example, is that device an iPhone using iMessages?  If so, those go through Apple's servers and won't be on the VzW bill.  Using third-party text apps also won't be on the bill.

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Re: Missing messages on my bill?

AJJSMUM123
Member

Ok thank you

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