Where can I find my proof of purchase?

Member

I need to know where to get a copy of the original documents when this plan/phone was created in March of 2016.  I am locked out of my with Apple and they will not reset without proof of purchase.  Can not get updates or access certain files since I locked out.  HELP

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Re: looking for purchase receipt online

Community Manager
Community Manager

BasicBlack, it's imperative that we help you get your device back up and running. You can retrieve a copy of your purchase agreement online at My Verizon. Are you logged in as the Account Owner? Click http://vz.to/2dMD33p for the steps on how to retrieve that documentation.

 

 

LasinaH_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: looking for purchase receipt online

Expert

Can you access your MyVerizon account online from a computer?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: looking for purchase receipt online

Community Manager
Community Manager

BasicBlack, it's imperative that we help you get your device back up and running. You can retrieve a copy of your purchase agreement online at My Verizon. Are you logged in as the Account Owner? Click http://vz.to/2dMD33p for the steps on how to retrieve that documentation.

 

 

LasinaH_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Where can I find my proof of purchase?

Member

I'm trying to locate a the ZTE Blade I purchased online 2/12/20 order #2065585

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Re: Where can I find my proof of purchase?

Community Manager
Community Manager

Bernadine1, we would love to help you find the information that you're looking for. This information is available via My Verizon. Here is a link with the steps on how to find it:  http://vz.to/2dMD33p We hope this helps. 

 

 

AaronS_VZW

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