I have been waiting for over a month for the gift card of $200 for my iphone trade-in. Is this normal? On my receipt there is an entry for my $200 phone trade in and a corresponding "VZ RECYCLE GIFT CD" which I assumed refers to a gift card. The salesperson said the gift card would come in an e-mail but I haven't received any email. When I try to check on the status of the trade-in online, I have to put in a submission id from my recycle confirmation email but I never received any email so I don't have any submission id. Can anyone help? Thanks.