Notejim, Backup Assistant provides a secure method of backing up your contacts. It only backup contact information not ithe pictures associated with those contacts. You must reassign the images manually after your contacts are placed on the new phone. AlbertoR_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!