What should I do if I dropped my phone in the pool?

TOOTSIEANGEL
Member

What do I do if I dropped my phone in the pool? I have it in a bag of rice as I've heard to do but...?

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Re: What do I do if I dropped my phone in the pool?

Verizon Employee

TOOTSIEANGEL, I am sorry to learn that you dropped your phone in the pool. I have submerged my phone in water a time or two as well. If the rice trick does not work and you need your phone replaced. I recommend checking your account to see if you have Asurion insurance. If so you can file a claim here http://bit.ly/2dbsqYf

TionnaB_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: What do I do if I dropped my phone in the pool?

Ann154
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Leave it in the sealed bag of rice for at least 48 hours or more before attempting to boot up the phone.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: What do I do if I dropped my phone in the pool?

Verizon Employee

TOOTSIEANGEL, I am sorry to learn that you dropped your phone in the pool. I have submerged my phone in water a time or two as well. If the rice trick does not work and you need your phone replaced. I recommend checking your account to see if you have Asurion insurance. If so you can file a claim here http://bit.ly/2dbsqYf

TionnaB_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

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